Where we identify that an importer has overpaid customs duty in the preceding three years, it is usually possible to present a reclaim to Customs.
The legal basis will vary depending on the nature of the overspend and Charlton House has extensive experience in negotiating with all Member States of the European Union to bring about the repayment.
The degree to which Member State Customs authorities scrutinise the repayment claims will vary also and it is our job to ensure that we provide all necessary information to effect verification. This extends also to attending meetings with representatives of the local authority, applying for rulings and authorisations and negotiating settlement.
This can be a time consuming and complex process, particularly where there are language issues and a wide range of local customs and practices.
As our fee is based solely on our ability to achieve savings/repayments it is in our interest to ensure that this negotiation is concluded in the most efficient and timely manner whilst maintaining continued good relations.
In relation to reclaims, we do not raise a charge for this aspect of our service until such time as the associated funds are received by the importer.