UP Global Sourcing
"Charlton House comprises a number of consultants with a broad range of expertise in customs law.
Initially we engaged their services to assist us with a specific project and quickly realised that they could add value in other areas of the business. They continue to provide advice in a number of areas where they have identified significant savings.
If the company cannot provide solutions that save customs duty costs, they do not charge a fee. This is a great concept and one that reflects the confidence they have in their own abilities.
I would have no hesitation in recommending their services to others."
David Sharples - Group Management Accountant - UP Global Sourcing
"Charlton House has been the customs advisory partner for Triax UK Ltd for the last 2 years. In that time Charlton House has accurately advised us on all matters relating to customs duty and have efficiently carried out much of the work needed when dealing with HMRC in a timely manner.
We have built a strong relationship with Charlton House who have proved to be a great benefit for our business with their reliable and honest approach. I have no problem in recommending their very professional services."
Kevin Laken - Financial Director - Triax UK Ltd.
"We were unsure at first that Groom & Partners (now Charlton House Limited) could save us any money at all, because we have agents, who do a good job in administering our duty transactions. However, we had underestimated their experience and diligence. They gave a good explanation of their methods, then studied our products and duty codes carefully, becoming very well informed about how our products work, before promising to deal with HM Revenue & Customs. We had to do very little other than to explain our procedures and to provide documentation. Apart from a few brief conversations, we heard nothing more until we received a repayment of duty in the bank."
Keith Wall - General Manager - Finance - NGK Spark Plugs (UK) Ltd.
"Following one brief meeting at our offices, where Charlton House explained their background and advised us of the brief work and documentation required to start the process of reclaiming potentially overpaid duty on imported goods, it certainly appeared there could be huge cash gains to be made for our Company. After communication by email and several quick telephone conversations which they used to gain knowledge of our product base and business workings it became apparent that no other time involvement would be required from us. Charlton House dealt directly with HM Revenue and Customs, on our behalf, over all the issues that emerged from the process and constantly updated us on the progress they were making. Repayments of duty were quickly received by us and the whole process was completed and accomplished by them in a superbly professional and friendly manner.
Jonathan Peach - Financial Controller - Vision Techniques (UK) Ltd.